HBIC Fierce Lashes

Thank you for shopping with The Hair Agency!
We are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
Processing & Shipping Time:
Order Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays). USA Shipping: Estimated delivery time is 5-7 business days after processing. International Shipping: Estimated delivery time is 10-15 business days after processing.
Shipping Rates & Carriers:
Shipping costs are calculated at checkout based on the shipping destination and selected shipping method. We use reliable carriers such as USPS, FedEx, UPS, and DHL to ensure timely delivery.
Order Tracking:
Once your order has shipped, you will receive an email with a tracking number to monitor your package’s progress.
International Orders:
International customers are responsible for any customs fees, duties, or taxes imposed by their country. Delivery times may be affected by customs processing.
Shipping Delays:
While we strive to meet our estimated delivery times, unexpected delays due to weather, holidays, or carrier issues may occur.
If your order is delayed beyond the estimated timeframe, please contact us at sales@thehairagencyorl.com for assistance.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. If your package is marked as "delivered" but you have not received it, please check with your local post office or carrier. If your package is lost in transit, please contact us, and we will do our best to assist you.
Contact Us:
For any questions regarding shipping, please reach out to us:
📞 Phone: 321-493-3726
📧 Email: sales@thehairagencyorl.com